If you’re having trouble logging into your account and received a response from X, this article will help you understand their message and provide a clear Japanese translation of the text.
1. The Original Message from X
Here is the original message you received from X:
We’re writing to let you know that we’re unable to verify you as the account owner. We know this is disappointing to hear, but we can’t assist you further with accessing your account.
If you know which email address or phone number is associated with the account, and you no longer have access to that email or connected phone number, please contact your service provider for assistance.
For privacy reasons, we can’t provide any information about this account’s registered email address or phone number.
We understand it’s frustrating to get locked out of an account, but we have these policies to protect accounts and private data. We appreciate your understanding.
You’re more than welcome to create a new account to get back onto X.
2. Japanese Translation of X’s Response
Here is the translation of the message you received:
お知らせいたしますが、アカウントの所有者として確認できませんでした。このことを聞いて失望されることは理解していますが、アカウントへのアクセスのサポートはできません。
アカウントに関連付けられたメールアドレスや電話番号がわかる場合で、現在それらのメールや電話番号にアクセスできない場合は、サービス提供者にご連絡ください。
プライバシー保護のため、このアカウントに登録されているメールアドレスや電話番号については情報を提供できません。
アカウントにアクセスできなくなり、ご不便をおかけすることは理解していますが、私たちはアカウントと個人情報の保護のためにこれらのポリシーを遵守しています。ご理解いただきありがとうございます。
新しいアカウントを作成して、Xに再度アクセスすることは可能です。
3. What to Do If You Can’t Access Your Account
If you’re unable to access your account and have received this message, it might feel frustrating. However, the best course of action is to reach out to your service provider or try creating a new account, as the message suggests. If you’re still having trouble, consider contacting their customer support team for further assistance.
4. Key Takeaways
The main points from X’s response are:
- They cannot verify you as the account owner, so they cannot assist with account access.
- If you know the email or phone number associated with the account but no longer have access, contact your service provider.
- For privacy reasons, they cannot share details about the registered email or phone number.
- You can create a new account if needed to regain access to X.
In conclusion, if you’re unable to access your account, it’s important to understand the privacy policies in place and take the necessary steps, including contacting your service provider or creating a new account if needed.
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